SHIPPING INFORMATION
Delivery timing varies. Global health conditions and shifting national logistics policies affect transit reliability — especially for express services. NOVSTOR does not control customs clearance, local import rules, or carrier-level delays beyond its fulfillment centers.
How long before your order moves
NOVSTOR dispatches orders to its fulfillment center within 48 hours of placement. This covers verification, quality check, and packaging.
Full order processing — including final preparation for shipment — takes 3–7 days. Both timeframes apply to orders placed during business hours on weekdays.
How long until delivery arrives
Once dispatched from the fulfillment center, items typically reach their destination in 14–30 days. This window reflects standard international transit under current operational conditions.
Due to the impact of the epidemic and the different policies of different countries, express delivery cannot guarantee the accurate time limit.
Where we ship
NOVSTOR serves customers in the following countries and territories: Russia; Ascension (English); Pitcairn Islands; Brazil; Israel; Japan; Chile; Mexico; Ukraine; Belarus; Estonia; Latvia; India; Moldova; Thailand; Iceland; Singapore; Kazakhstan; Peru; Costa Rica; Bulgaria; South Korea; Colombia; Sri Lanka; Malta; Argentina; Cyprus; Indonesia; Malaysia; Lebanon; Armenia; Qatar; Reunion; Albania; Azerbaijan; Philippines; Bahrain; Jamaica; Brunei; Vietnam; Bangladesh; Cambodia; Barbados; Turkmenistan; Venezuela; Bhutan; Cape Verde; French Guiana; Greenland; Andorra; Tajikistan; Mongolia; Panama; Palestine; Iraq; Guatemala; Nepal; Myanmar; Laos; Cuba; Suriname; Vanuatu; San Marino; Nauru Lu; Iran; Haiti; Afghanistan; Congo; Mariana Islands; Western Samoa; Kiribati; Solomon Islands; Christmas Island; St. Helena; Western Sahara; Eritrea; Tuvalu; St. Christopher and Nevis; East Timor; Comoros; North Korea; East Samoa (United States); Anguilla (English); Aruba; Bermuda (English); Persia Niagara and Herzegovina; Cayman Islands (English); Cocos Island; Cork Islands (New); Dominica; Faroe Islands (Dan); French Polynesia; Gibraltar (English); Melon Drop Island (French); Marshall Islands; Martinique (French); Montserrat (English); Netherlands Antilles; New Caledonia (French); Norfolk Island (Australia); Puerto Rico (United States); St. Pierre and Miquelon; St. Vincent (English); Bahamas; Turks and Caicos Islands (United Kingdom); United Arab Emirates; Virgin Islands (British); Virgin Islands (United States); Valis and Fujia Islands (French); Pitcairn Islands.
Costs and service options
Express Shipping and VIP Shipping are available at checkout. Free shipping applies to orders totaling $39 or more.
Questions about your delivery?
If your expected delivery timeline is unclear — or if you need confirmation about service availability for your location — contact NOVSTOR support directly at cs@novstor.com.