PRIVACY POLICY

Your privacy isn’t managed — it’s directed by you. Here’s exactly how NOVSTOR supports that control.

You Decide What We Keep

We don’t collect personal information unless it’s necessary to fulfill your request — whether that’s processing an order, verifying payment, arranging delivery or handling a return. If you browse our site without purchasing, we log only your IP address to understand general browser and operating system trends. No names, addresses, or contact details are gathered during casual browsing.

We Only Collect What’s Needed — And Nothing More

When you place an order, we collect the minimum required: your name, shipping address, and email address — all strictly to complete the transaction and support post-purchase needs like tracking or returns. We never store credit card numbers. Payment verification happens through secure third-party processors, and NOVSTOR does not retain full card details.

We Ask First — Before Using Your Data Beyond the Transaction

Your consent is built into every step: implied when you share data for core functions like checkout or returns; explicitly requested if we ever propose a secondary use — such as sending marketing updates. You always have the choice. If you later decide to opt out of marketing communications, or withdraw consent for any non-essential use, you can do so at any time — just email us at cs@novstor.com.

You’re in Control of Who Uses This Site

This site is intended for users who are at least the age of majority in their state or province of residence. If you’re under that age, you may only use NOVSTOR with the supervision and consent of a parent or legal guardian acting on behalf of minor dependents.

If Our Policies or Ownership Change, Your Data Stays Protected

If NOVSTOR is acquired or merged with another company, your personal information may be transferred to the new owners — but only to ensure continuity of service, including the ability to continue selling products to you. Any such transfer follows strict contractual safeguards to maintain the same level of protection outlined here. Should material changes be made to this Privacy Policy, we’ll notify you directly on this page — and those updates take effect immediately upon posting.

Reach Out — We’ll Respond Promptly

To access, correct, amend or delete any personal information we hold about you — or to register a complaint, clarify a concern, or ask something not covered here — email cs@novstor.com. To act on any of these rights — or to ask something not covered here — email cs@novstor.com. We’ll respond within 5 business days.